WARRANTY TERMS

Stainless steel interior accessories under the brand BLIRO always come with a thorough warranty depending on the product. UNLIMITED WARRANTY for the 304 STAINLESS STEEL product line. This is our commitment and promise to our customers.

  • Unlimited warranty
  • Customer service

Call us if you have any questions about our products

Phone: 091 869 6997 – 083 908 8889

1. WARRANTY CONDITIONS

VINH PHAT INVESTMENT AND MANUFACTURING CO., LTD. provides a free warranty for company products with manufacturing or material defects under normal use and service conditions. BLIRO is responsible for repairing or replacing the defective products or accessories mentioned above, provided they were installed and used according to the instructions.

2. PRODUCTS COVERED BY THE WARRANTY

This warranty applies to products made from 304 STAINLESS STEEL (304 stainless steel is printed directly on each product’s packaging) with manufacturing defects. It does not apply in the following cases: the warranty card is lost or altered, or the product does not match the warranty details.

  • Damage or loss due to transport, improper installation, unreasonable use, misuse, abuse, negligence or improper maintenance of the product; disassembling or repairing the product, or replacing parts or components not made by BLIRO , including damage caused by dealers, sellers, installers or anyone else.
  • Damage or loss due to abrasion reducing the shine, scratches, or wear and stains from long-term use, improper cleaning, or water and air conditions (alum or salt contamination).
  • Parts that wear easily and need frequent replacement, such as rubber parts, rubber gaskets, screws, wheels…
  • Pitting on the product surface caused by cleaning agents, wall putty or chemicals accidentally left on the surface for some time without being cleaned off immediately.
  • BLIRO is not responsible for the costs of removing, returning or reinstalling products, and does not provide on-site warranty service. If a product is defective, customers should bring it to the place of purchase for warranty service or send it directly to the factory.
  • No warranty is provided for any warranty card other than the company’s own form.