Customers may exchange a product for a new one of the same type if it has a problem that cannot be fixed (due to a manufacturing defect). Products can only be exchanged after technical confirmation and under the following conditions:

1. Time frame:
– Within 24 hours of delivery for all products.
2. Products eligible for exchange must meet all of the following conditions:
– No cosmetic defects (scratches, scuffs, dents, yellow stains, breakage…)
– Complete packaging, foam, etc. (except goods packaged in PVC plastic film)
– All accompanying documents such as proof of purchase, invoice, warranty card, catalogue…
– All included accessories and gifts (if any)…
3. If the above conditions are not met, the decision to exchange rests with INOX Bliro.
4. Shipping, installation and removal costs… are borne by the customer according to company policy (if any).